Vora Lighting curates the range you see here, but the retailers behind each listing are the ones who pack, ship, and stand behind delivery. Here's what that split means in practice.
Choosing a fixture on our site takes you through to the retailer stocking it to finish the purchase. From that point on, delivery — cost, timing, courier, the lot — is entirely down to them, not us.
Because every retailer sets their own rates and lead times, we can't quote a single figure here — check the checkout page on their site before you confirm. As a rough guide, UK lighting retailers typically offer:
Tracking comes from the retailer, not from us — expect an email from them once your order's dispatched with a link to follow its progress.
Returns run through whichever retailer you bought from, typically within a 14–30 day window. Their returns page will have the specifics — worth a read before you order if it matters to you.
For anything tied to an actual order, the retailer is faster than we are. For anything about how we present a product, drop us a line instead.